1. Isn't problem gambling just a financial problem?
No. Problem gambling is a behavioural addiction that has financial and other consequences. Even if the person pays off their gambling debts, they can still have other problems caused by gambling.
2. Do you have to wager often to be considered as someone being affected by problem gambling?
It really doesn’t matter how often a person wagers. If a person’s gambling is causing emotional, physical, financial, relationship or other challenges for themselves and the people around them, then they are affected as a result of problem gambling.
3. How much money do you have to lose before gambling is a problem?
The amount of money lost or won does not determine when gambling becomes problematic. Problem gambling is a behavioural addiction, of which negatively affects ones finances simply as a direct result of the behavioural addiction. While gambling can cause financial problems, it is not the only warning sign of a gambling problem. When gambling affects an individual’s relationships, job, mental, physical or financial well-being, it is problematic.
4. Who is at risk for problem gambling?
Problem gambling does not discriminate and can impact anyone who gambles regardless of economic, social, cultural or levels of education. Anyone who gambles can develop a gambling problem. Certain factors can increase your risk of developing a gambling addiction, genetics, environment, medical history and age may all play a role.
5. How can I protect myself from problem gambling?
Educate yourself on the risks associated to gambling
Understand that gambling is entertainment, not a source of income
Avoid chasing losses or wins, no bet outcome is guaranteed
When the fun stops, it is a clear indication that you need to stop
6. What are responsible gambling interactions?
Responsible gambling interactions are communicated in the form of an email or software messaging. These interactions are aimed at promoting healthy gambling activity, assisting you in understanding the tools and resources available in order to manage your gambling activities. They typically include information about setting limits, recognizing signs of problem gambling, and accessing support resources.
7. How can I self-exclude my account on your platform?
Click here to proceed to the self-exclusion functionality
Proceed by selecting the self-exclusion option
By clicking the self-exclusion option, this will generate a confirmation email, sent to the email address registered on your account
Confirm the self-exclusion request by clicking on the 'start self-exclusion' option
A 24-hour cooling off period will commence of which you will be prompted to confirm the applicable timeframe of your self-exclusion once cooling off period has lapsed
In the event you do not proceed with the selection of your self-exclusion period, the account will remain open indefinitely
Help Organizations
If you are worried about yourself, or if someone you know is having problems managing their gambling, there are several external support agencies that can assist with providing advice.
The National Council on Problem Gambling provides a range of resources, including answers to commonly asked questions, a gambling behavior self-assessment, information about treatment and the National Problem Gambling Helpline (1-800-GAMBLER) to connect you with help in your state (Canada).
